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EXTENDING OUR REACH, EMBRACING AFRICA, WELCOMING THE WORLD

This is the Integrated Annual Report for the Cape Town International Convention Centre (CTICC). It is produced on an annual basis and is also in line with the United Nations Global Compact Index. It reports on activities during the 2015/16 financial year, which ended on 30 June 2016. This report was released at the CTICC’s Annual General Meeting (AGM) on 25 October 2016

Forewords

The Cape Town International Convention Centre Company (Convenco) owns and manages the Cape Town International Convention Centre (CTICC), reporting here via its Chairman’s Message and Chief Executive Officer’s Review to its key shareholder representatives, the Executive Mayor of Cape Town and the Premier of the Western Cape. Click to read the messages.

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About the CTICC

The CTICC is a multi-purpose conference and exhibition centre located in the heart of Cape Town’s central business district, delivering a growing range of world-class venues and services. Read on to find out about our venue capacities, our awards, our sector memberships, our management, our staff and the wide range of premium services they are proud to deliver.

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CTICC East

The CTICC East expansion will be open for business during 2017. Demand is growing for the building’s additional 10 000m² of conference and exhibition space, as well as its further 3 000m² of formal and informal meeting space. The new offering will allow the CTICC to host much larger and greater numbers of events. Read on to see how construction is nearing completion.

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OUR WORK

The CTICC offers conference services, food and beverage services and exhibition services. Read on to find out more about our work this year. Many of the 504 events we hosted in 2015/16 are in the key economic growth sectors as identified by the City of Cape Town and Western Cape Government. We also have a special focus on eight international conference case studies that demonstrate our  commitment to extend our reach into Africa and the world beyond.

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Economy

The CTICC posted record financial results in 2015/16. This section also records our economic contribution, including job creation and induced tourism, which has risen over the last 13 years to R32.5bn in terms of impact on national GDP. It also details our KPIs, our capex and ICT investments, as well as our focus on enterprise development and our guest experience.

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SOCIETY

The CTICC ran over 20 corporate responsibility activations during the financial year and takes its role as a corporate citizen seriously. This section outlines our community development activities, our established partnerships with four key organisations, and our support for several other projects during the year. We also report on staff development, profile key training initiatives, our bursary scheme and throw the spotlight on some of our suppliers – exceptional, women-owned businesses – with whom we work. Finally, we outline our customer feedback process.

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Environment

Sustainability and triple-bottom-line reporting are fundamental to how the CTICC does business. This section records how we continue to reduce waste, as well as save energy and water, the latter two by a further 3% and 5% respectively. We have also included two case studies that demonstrate how we work closely with our clients to create sustainable events.

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GOVERNANCE

The Board maintains the highest standards of financial management, risk management, accounting and reporting. These aspects are overseen by the various Board committees as explained in the report. This section also includes changes to the Board and Board activities. In addition, it outlines the CTICC’s key stakeholders, highlights our partnership with the Cape Town & Western Cape Convention Bureau and records stakeholder engagement activities for the year.

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Outlook

Our main focus for the coming year is the commissioning of our new CTICC East expansion and the population of our forward book. This section talks to future events we have secured and sectors we are targeting such as agro-processing, energy, technology, tourism and healthcare. It also describes how we are promoting the potential of CTICC East and West to current and potential clients.

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Annual Financial Statements
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UNITED NATIONS GLOBAL COMPACT INDEX
No. Principle Met Page reference
1 Principle 1 – Businesses should support and respect the protection of internationally proclaimed human rights.   8-9, 13, 56, 65, 67, 72-73, 94
2 Principle 2 – Businesses should make sure they are not complicit in human rights abuses.   67
3 Principle 3 – Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining.   94
4 Principle 4 – Businesses should uphold the elimination all forms of forced and compulsory labour.   94
5 Principle 5 – Businesses should uphold the effective abolition of child labour.   94
6 Principle 6 – Businesses should uphold the elimination of discrimination in respect of employment and occupation.   8-9, 13, 56, 65, 67, 72-73, 94
7 Principle 7 – Businesses should support a precautionary approach to environmental challenges.   75
8 Principle 8 – Businesses should undertake initiatives to promote greater environmental responsibility.   9, 57, 59, 76-83, 91, 101
9 Principle 9 – Businesses should encourage the development and diffusion of environmentally friendly technologies.   78-82
10 Principle 10 – Businesses should work against corruption in all its forms, including extortion and bribery.   85, 88